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ATSU Continuing Education
 

may, 2022

25may7:00 pm9:00 pm"Turning Patient Questions into Opportunities: Effective, Evidence-Based Communication for a Covid World"

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Event Details

ATSU Missouri School of Dentistry & Oral Health and the Association for Continuing Dental Education Joint Provider Live Webinar Series

“Turning Patient Questions into Opportunities: Effective, Evidence-Based Communication for a Covid World”

Date & Time:        Wednesday, May 25, 2022 – 8PM (EST) , 7PM (CST) ,  5PM (PST)

Location:               Zoom Webinar

Audience:              The Dental Professional

Format:                 Lecture

CE Credit:              2.0

Tuition:                  $69

 Course Description:

Communication is the art and science of making yourself heard.  Patients have always had questions, but the Covid era has heightened their search for information.  It is vital that the dentist and their team be able to provide not only accurate, evidence-based information but the proper perspective to digest the facts and choose a course of action. A conversation with a patient is not an intellectual exercise.  It is an opportunity to deliver specific messages to an interested audience. This course will examine the science of communication and the art of understanding.

 Learning Objectives:

At the conclusion of this course, participants will be able to:

  1. Better communicate through an understanding of the technical components and the emotional components of the delivery of information.
  2. Learn to think from the patient’s perspective and gain greater control of the conversation to achieve strategic objectives.
  3. Better respond to patient questions by learning the techniques to bridge from challenging questions to effective messages that assist the patient in achieving oral health.

Meet the Speaker: Matthew Messina, DDS

Matthew Messina, DDS, graduated first in his class from The Ohio State University College of Dentistry in 1987.  After graduation, he completed a general practice residency at the Miami Valley Hospital in Dayton, Ohio. A practicing general dentist for 30 years, he has also served as a visiting faculty member at the Pankey Institute for advanced dental education in Key Biscayne, Florida. Dr. Messina is the Clinic Director of Ohio State Upper Arlington Dentistry and is an Assistant Professor in the Division of Restorative and Prosthetic Dentistry.  He had served as the Interim Director of the Dental Oncology Clinic of the James Cancer Center at OSU since 2018.

Dr. Messina is recognized nationally for his presentations on communications, as well as his lectures on leadership skills that allow dentists to provide optimal care for their patients. He is currently a consumer advisor for the American Dental Association, serving as a national spokesperson since 1995. Throughout his career, he has appeared on ABC’s Good Morning America program and NBC’s Today Show.  He has been interviewed on CNN and National Public Radio. He has also provided comments on dental health and related subjects for USA TODAY, the New York Times, the Washington Post, Cosmopolitan, Men’s Health, Web MD, and Prevention Magazine, to name just a few.

 

REGISTER BELOW UNDER “CHOOSE TUITION TYPE”

FOR MORE INFORMATION CLICK HERE

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

ADA Continuing Education Recognition Program

A.T. Still University Missouri School of Dentistry & Oral Health

Nationally Approved PACE Program

Provider for FAGD/MAGD credit.

Approval does not imply acceptance by

Any regulatory authority or AGD endorsement.

5/1/2020 to 4/30/2022.

Provider ID# 397632

Time

(Wednesday) 7:00 pm - 9:00 pm CST

Location

VIRTUAL (MOSDOH)

Link emailed prior to start of course.

Organizer

Continuing Dental Education - MOPatricia Pou at (314) 685-3557or mosdohce@atsu.edu 1500 Park Ave., St. Louis, MO 63104

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